Contact Us
Have a question or need help? We're here for you.
Call Us
Mon - Fri, 9am - 6pm EST
Business Hours
Monday - Friday: 9am - 6pm
Saturday: 10am - 4pm
Sunday: Closed
COMMON QUESTIONS
Frequently Asked Questions
Franklin Iron Works carries on the tradition of hand-crafted iron-working, with designs inspired by the golden age of industrial design.
Yes, Franklin Iron Works is known for creating beautiful, sturdy designs crafted from metal and iron. Customers frequently praise the excellent craftsmanship, solid build quality, and timeless aesthetic of our lighting collections.
You can find our collection of handcrafted iron lighting and browse our full catalog at our official website, franklinironworks.us.
Our products are available for purchase through various authorized e-commerce retailers, including Lamps Plus, and can be viewed on our official website.
Yes, many of our modern table lamps, such as the Gentry, Megan, Niklas, Bernie, and Craig collections, feature integrated USB-A and USB-C ports in the base for convenient device charging.
Many of our lamps feature multiple light sources. Dual pull chains or 4-way socket switches allow you to operate the bulbs independently or together, giving you full control over the brightness and ambiance of your room.
For best care, use a soft, dry cloth to dust the metal components. For fabric, burlap, or mica shades, you can gently dust them; avoid harsh chemicals or water to maintain the integrity of the materials.
We generally recommend using standard-medium base bulbs (E26). Depending on the model, you can use LED, incandescent, or CFL bulbs. Always check the specific wattage limit (e.g., 60W or 75W) listed on your lamp's socket.
Yes, many of our art glass and mica shades are handcrafted. Because they are assembled using traditional techniques, you may see slight variations in color, pattern, and texture, which makes each piece unique.
Most of our lamps are designed for simple assembly. If a part arrives damaged, please contact the retailer where you made your purchase, as they can assist you with replacements under our limited 1-year warranty policy.